Customer Service Center

Your satisfaction is our priority! We're here to assist you with fast, reliable, and friendly support. Reach out to us anytime -your questions and needs are in good hands.

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24/7 Fast & Reliable Support

Comprehensive Assistance Options

Global Expertise

Our Service

24/7 Fast & Reliable Support

AssistHelPoint delivers prompt, reliable customer service tailored to help you address any issues with your contracted services. Our focus is on providing tools that make problem-solving seamless and effective.

Comprehensive Assistance Options

From dedicated helplines to technical support, we offer a variety of solutions designed to meet your needs. Whether it’s troubleshooting or managing your software, AssistHelPoint ensures your challenges are resolved efficiently.

Global Presence

Operating in over 7 countries, AssistHelPoint collaborates with top value-added service providers to deliver exceptional support. Your trust fuels our commitment to excellence in service.

Frequently Asked Questions

Our team of highly trained and professional customer care agents is here to handle all your technical, billing, and support needs efficiently and courteously. We are your all-in-one solution. Reach out to us at support@assisthelpoint.com, and we’ll respond promptly. You can also use our Live Support feature for immediate assistance. We've got you covered!

I only wanted a free trial membership. Why I am being charged? +

Our memberships automatically transition from a free trial to monthly, unless canceled within the trial period. If you’re experiencing billing concerns or have questions, please contact your financial institution directly. For further assistance, feel free to reach out to us.

What if the answer I am looking for is not on the FAQ page? +

If you can not find the answer you need, do not hesitate to contact us. You can email us at support@assisthelpoint.com, call us at +1-213-283-0924 or filling the formulary below. We are here to help you find the answers you are looking for!

Will I pay a cost once I cancel my enrollment? +

No, there are no cancellation fees. However, any outstanding balance must be cleared before cancellation.

My credit card keeps getting declined and I don’t know why? +

If your credit card is being declined, there could be various reasons for it. We recommend trying another card. If issues persist, please contact us via phone or email, or consult directly with your financial institution for further assistance

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